Pelatihan Keterampilan Komunikasi dalam Akomodasi Pondok Wisata pada Warga Desa Wisata Besani

Authors

  • Kevin Gustian Yulius Universitas Pelita Harapan
  • Wulanmeiaya Wowor Universitas Pelita Harapan
  • Rosianna Sianipar Universitas Pelita Harapan
  • Theodosia C. Nathalia Universitas Pelita Harapan
  • Sisilia Chelsye Parera Universitas Pelita Harapan

DOI:

https://doi.org/10.36276/jap.v5i2.646

Keywords:

Accommodation, Communication, Community Service, Homestay, Rural Tourism

Abstract

Communication Skills Training in Homestay Business for Residents of Desa Wisata Besani

Tourism has become a crucial sector in the local economic development and cultural preservation in Indonesia. This article discusses a training activity on communication skills within the context of homestay accommodation for the residents of Besani Tourism Village in Batang Regency, Central Java. The training, successfully conducted in November 2023, involved 28 participants from various segments of society, including homestay operators and members of the Tourism Awareness Group (Pokdarwis). Through lectures and simulations, the pretest and post-test results showed a significant improvement from 18-36% to 89-100% in the understanding of communication skills. The outcomes of this training are expected to assist Besani Tourism Village in developing sustainable homestay businesses by engaging in collaborations with various stakeholders, enhancing management skills, digital marketing, and environmental conservation. This article provides new insights into the importance of communication skills training in the context of homestay accommodation within rural communities and offers recommendations for tourism village officials and residents of Besani Tourism Village to continue their efforts in local tourism development with enthusiasm for collaboration and active participation.

References

Amir, A., Sukarno, T. D., & Rahmawati, F. (2020). Identifikasi Potensi dan Status Pengembangan Desa Wisata di Kabupaten Lombok Tengah, Nusa Tenggara Barat. Journal of Regional and Rural Development Planning, 4(2), 84–98. https://doi.org/10.29244/jp2wd.2020.4.2.84-98

Bernini, C., Emili, S., & Vici, L. (2021). Are mass tourists sensitive to sustainability? Tourism Economics, 27(7), 1375–1397. https://doi.org/10.1177/1354816620923212

Erfiani, N. M. D., Sukarsih, N. N. T., Wardhana, I. G. N. P., & Lindawati, N. P. (2021). Needs analysis on English language use by homestay owners in Ubud Gianyar. Linguistics and Culture Review, 5(1), 422–437. https://doi.org/10.21744/lingcure.v5n1.1894

Ernawati, N. M., Arjana, I. W. B., Puspita, N. P. L. A., Voda, M., & Hazra, S. (2022). Human resource development for rural tourism: a green tourism approach. International Journal of Green Tourism Research and Applications, 4(2), 50–57. https://doi.org/10.31940/ijogtra.v4i2.50-57

Ghimire, A. (2023). Homestay Service for Tourist Satisfaction in Rural Areas. ASEAN Journal on Hospitality and Tourism, 21(3), 316–332. https://doi.org/10.5614/ajht.2023.21.3.06

Goeltom, V. A. H., Yulius, K. G., Yohanes, A. G., & Devita, B. (2021). Pelatihan Pembuatan Keripik Berbahan Dasar Kulit Singkong dan Kulit Tampoi Kepada Desa Wisata Kranggan, Tangerang Selatan. Jurnal Pemberdayaan Pariwisata, 3(2), 94. https://doi.org/10.30647/jpp.v3i2.1589

Janjua, Z. ul A., Krishnapillai, G., & Rahman, M. (2021). A Systematic Literature Review of Rural Homestays and Sustainability in Tourism. SAGE Open, 11(2), 215824402110071. https://doi.org/10.1177/21582440211007117

Keyim, P. (2018). Tourism Collaborative Governance and Rural Community Development in Finland: The Case of Vuonislahti. Journal of Travel Research, 57(4), 483–494. https://doi.org/10.1177/0047287517701858

Li, Y., Ismail, M. A., & Aminuddin, A. (2024). How has rural tourism influenced the sustainable development of traditional villages? A systematic literature review. Heliyon, 10(4). https://doi.org/10.1016/j.heliyon.2024.e25627

Liu, Y.-L., Chiang, J.-T., & Ko, P.-F. (2023). The benefits of tourism for rural community development. Humanities and Social Sciences Communications, 10(1), 137. https://doi.org/10.1057/s41599-023-01610-4

Muliawanti, L., Sandy, F., & Zahra, A. A. (2023). Empowerment and human resource capacity building in Homestay Village Borobudur, Magelang. Community Empowerment, 8(10), 1506–1511. https://doi.org/10.31603/ce.10195

Mustika, A., Nurbaeti, Mariati, S., & Habibie, F. H. (2023). Sustainable Tourism Village Development: Does Local Wisdom Influence Tourists’ Decision to Re-Stay at Borobudur’s Homestay, Magelang? In 4th International Conference on Tourism, Gastronomy, and Tourist Destination (pp. 120–129). https://doi.org/10.2991/978-94-6463-296-5_17

Nathalia, T. C., Yulius, K. G., Famdale, T. Y., & Weku, M. N. (2023). Pelatihan Pembuatan Abon Ikan Untuk Warga Kampung Sawah, Jakarta Utara. PENA ABDIMAS : Jurnal Pengabdian Masyarakat, 4(2), 67. https://doi.org/10.31941/abdms.v4i2.3239

Pastini, N. W., & Susianti, W. (2023). The Use of English Greetings and Terms of Address by Employees and Homestay Owners in Kintamani Tourism Area, Bali. LACULTOUR: Journal of Language and Cultural Tourism, 2(1), 35–41. https://doi.org/10.52352/lacultour.v2i1.1097

Sianipar, R., Situmorang, J. M. H., Goeltom, V. A. H., & Yulius, K. G. (2021). Factors Influencing Tourist Satisfaction and Revisit Intention to Cibuntu Tourist Village During COVID-19 Pandemic. JELAJAH: Journal of Tourism and Hospitality, 3(1), 12–24. https://doi.org/10.33830/jelajah.v3i1.1847

Singh, R., Sajnani, M., & Gupta, P. (2021). Rural homestays reviving culture and traditions. Linguistics and Culture Review, 5(S1), 1419–1435. https://doi.org/10.21744/lingcure.v5nS1.1730

Sulistyanto, A., Sjahrizal, T., Dwinarko, D., & Gayo, A. A. (2022). Penyiapan Masyarakat Desa Talagasari Sebagai Kawasan Desa Wisata. Jurnal Abdidas, 3(1), 218–227. https://doi.org/10.31004/abdidas.v3i1.567

Supian, K., Ahmad, A., Yunus, I. F. M., & Munir, A. N. (2022). Community-Based Homestay Activities: Sustainable Or Perishable Tourism? 1–11. https://doi.org/10.15405/epms.2022.10.1

Suryaningtyas, A. A., & Muliawanti, L. (2020). Intercultural Communication in Borobudur Homestay Village. Proceedings of the 1st Borobudur International Symposium on Humanities, Economics and Social Sciences (BIS-HESS 2019). https://doi.org/10.2991/assehr.k.200529.219

Voon, B. H., Teck, W. J., Joseph, C., Hamzah, M. I., Jussem, P. M., & Ai, K. T. (2022). Homestay Service Experience for Tourist Satisfaction and Sustainability Amidst Covid-19 Challenges. International Journal of Business and Society, 23(2), 1127–1146. https://doi.org/10.33736/ijbs.4861.2022

Widawski, K., Krzemińska, A., Zaręba, A., & Dzikowska, A. (2023). A Sustainable Approach to Tourism Development in Rural Areas: The Example of Poland. Agriculture, 13(10), 2028. https://doi.org/10.3390/agriculture13102028

Yamin, M., Darmawan, A., & Rosyadi, S. (2021). Analysis of Indonesian Tourism Potentials Through the Sustainable Tourism Perspective in the New Normal Era. Jurnal Hubungan Internasional, 10(1), 44–58. https://doi.org/10.18196/jhi.v10i1.10500

Yulius, K. G. (2023). Acculturation of Javanese and Chinese Culture in Rural Tourism in Desa Wisata Besani. Advances in Tourism Studies, 1(3), 87–94. https://doi.org/10.47492/ats.v1i3.23

Yulius, K. G., Hariyono, M., & Kusuma, I. C. (2022). Pelatihan Pembuatan Sego Megono dan Tauto Pekalongan Kepada Ibu-Ibu Rumah Tangga Gereja Santa Bernadet Paroki Ciledug. Jurnal Pemberdayaan Pariwisata, 4(1), 23. https://doi.org/10.30647/jpp.v4i1.1594

Yulius, K. G., Nurbaeti, & Arafah, W. (2023). Serabi Kalibeluk: Forgotten Delicacy or Culinary Icon of Batang Regency? In Proceedings of the 4th International Conference on Tourism, Gastronomy, and Tourist Destination (TGDIC 2023) (pp. 94–99). Atlantis Press. https://doi.org/10.2991/978-94-6463-296-5_13

Yulius, K. G., Pakasi, D. A., Nathalia, T. C., Kristiana, Y., Ivorine, Nugraha, P. F., & Fong, K. F. (2023). Pelatihan Penggunaan Teknologi Informasi dalam Pemasaran Makanan dan Minuman di Kampung Tehyan Tangerang. Jurnal SOLMA, 12(2), 516–521. https://doi.org/10.22236/solma.v12i2.11984

Downloads

Published

2024-07-16

How to Cite

Yulius, K. G., Wowor, W., Sianipar, R., Nathalia, T. C., & Parera, S. C. (2024). Pelatihan Keterampilan Komunikasi dalam Akomodasi Pondok Wisata pada Warga Desa Wisata Besani. Jurnal Abdimas Pariwisata, 5(2), 61–69. https://doi.org/10.36276/jap.v5i2.646