The Influence of Motivation and Satisfaction on Event Return in Cycling Tourism Events
Keywords:
Sport Tourism, Event Return, Satisfaction, Motivation, Cycling TourismAbstract
Sport tourism has rapidly developed as a global phenomenon, making significant contributions to the tourism sector across various countries. In Indonesia, sport tourism shows substantial growth with major sporting events such as the Bali Marathon and Tour de Singkarak attracting both domestic and international tourists. This study aims to explore the role of motivation and satisfaction in driving repeat participation in cycling tourism events in Indonesia. Using a quantitative approach and regression analysis, the results indicate that participant satisfaction has a significant positive impact on repeat participation, with a coefficient value of 0.51, while motivation also has a positive effect but with a smaller coefficient value of 0.191. This research model explains 40.1% of the variability in repeat participation, demonstrating a moderate predictive power. The findings emphasize the importance of prioritizing participant satisfaction and understanding motivational factors to design effective marketing strategies.
References
Al-Adwan, A. S., Al-Debei, M. M., & Dwivedi, Y. K. (2022). E-commerce in high uncertainty avoidance cultures: The driving forces of repurchase and word-of-mouth intentions. Technology in Society, 71, 102083.
Alananzeh, O., Al-Mkhadmeh, A., Shatnawi, H. S., & Masa’deh, R. (2022). Events as a tool for community involvement and sustainable regional development: The mediating role of motivation on community attitudes. Journal of Convention & Event Tourism, 23(4), 297–317.
Amissah, E. F., Addison-Akotoye, E., & Blankson-Stiles-Ocran, S. (2022). Service quality, tourist satisfaction, and destination loyalty in emerging economies. Marketing Tourist Destinations in Emerging Economies: Towards Competitive and Sustainable Emerging Tourist Destinations, 121–147.
Anggraini, R., & Novera, I. (2024). Pengaruh Destination Image Terhadap Destination Loyalty Yang Di Mediasi Oleh Tourist Satisfaction. Jurnal Industri Pariwisata, 7(1), 39-49.
Anggraini, R., Wang, W. G., & Aliandrina, D. (2024). The analysis of authenticity on destination loyalty mediated by heritage tourism. Jurnal Pariwisata Pesona, 9(1), 59-69.
Atsız, O., Akova, O., & Çetin, G. (2021). Examining package tourists’ experience on overall package tour satisfaction and behavioral ıntentions: First-time versus repeat package tourists.
Azhari, N. F. B., bin S Senathirajah, A. R., & Haque, R. (2023). The role of customer satisfaction, trust, word of mouth, and service quality in enhancing customers’ loyalty toward e-commerce. Transnational Marketing Journal, 11(1), 31–43.
Bafadhal, A. S. (2018). Perencanaan Bisnis Pariwisata: Pendekatan Lean Planning. Universitas Brawijaya Press.
Bernard, P., Chevance, G., Kingsbury, C., Baillot, A., Romain, A.-J., Molinier, V., Gadais, T., & Dancause, K. N. (2021). Climate change, physical activity and sport: a systematic review. Sports Medicine, 51, 1041–1059.
Daud, A., Satmoko, N. D., Akhmad, N., Harsono, I., & Masri, F. A. (2024). Sport Tourism As A Strategy For Indonesian Tourism Development In The 2023 Fiba World Cup Event. Innovative: Journal Of Social Science Research, 4(1), 7641–7649.
DiFiori, J. P., Green, G., Meeuwisse, W., Putukian, M., Solomon, G. S., & Sills, A. (2021). Return to sport for North American professional sport leagues in the context of COVID-19. British Journal of Sports Medicine, 55(8), 417–421.
Fitriana, L. A. (2024). Keperawatan Olahraga. Bumi Medika.
Fu, X., Yi, X., Okumus, F., & Jin, W. (2019). Linking the internal mechanism of exhibition attachment to exhibition satisfaction: A comparison of first-time and repeat attendees. Tourism Management, 72, 92–104.
Getz, D., & Andersson, T. (2020). Testing the event travel career trajectory in multiple participation sports. Journal of Sport & Tourism, 24(3), 155–176.
Getz, D., & Page, S. J. (2019). Event studies: Theory, research and policy for planned events. Routledge.
Higham, J., & Hinch, T. (2018). Sport tourism development (Vol. 84). Channel view publications.
Hossain, M. D. S., Hossain, M. D. A., Al Masud, A., Islam, K. M. Z., Mostafa, M. D. G., & Hossain, M. T. (2024). The integrated power of gastronomic experience quality and accommodation experience to build tourists’ satisfaction, revisit intention, and word-of-mouth intention. Journal of Quality Assurance in Hospitality & Tourism, 25(6), 1692–1718.
Jasin, M., Firmansyah, A., Anisah, H., Junaedi, I., & Haris, I. (2023). The effects of customer satisfaction, perceived service quality, perceived value, and brand image on customer loyalty. Uncertain Supply Chain Management, 11(2), 763–768.
Kim, M. (2022). How can I Be as attractive as a Fitness YouTuber in the era of COVID-19? The impact of digital attributes on flow experience, satisfaction, and behavioral intention. Journal of Retailing and Consumer Services, 64, 102778.
Kotler, P., Keller, K. L., Ang, S. H., Tan, C. T., & Leong, S. M. (2018). Marketing management: an Asian perspective. Pearson London.
Kristanti, D. D., & Choiriyah, I. U. (2022). Resources Support Strategy Department of Tourism, Youth and Sports in the Development of
Tourism Objects. Indonesian Journal of Public Policy Review, 20, 10–21070.
Kruger, M., Myburgh, E., & Saayman, M. (2016). A motivation-based typology of road cyclists in the Cape Town Cycle Tour, South Africa. Journal of Travel & Tourism Marketing, 33(3), 380–403.
Kusumastuti, A., Khoiron, A. M., & Achmadi, T. A. (2020). Metode penelitian kuantitatif. Deepublish.
Kyriakaki, A., & Kleinaki, M. (2022). Planning A Sustainable Tourism Destination Focusing On Tourists’expectations, Perceptions And Experiences. Geo Journal of Tourism and Geosites, 40(1), 225–231.
Maharani, S., & Anggarani, S. R. (2018). Analisis Faktor-Faktor Yang Mempengaruhi Kinerja Karyawan Di BMT Hasanah Ponorogo. Al-Tijary Jurnal Ekonomi Dan Bisnis Islam, 3(2), 179–196.
Mahira, M., Hadi, P., & Nastiti, H. (2021). Pengaruh kualitas produk dan kualitas pelayanan terhadap kepuasan pelanggan Indihome. Konferensi Riset Nasional Ekonomi Manajemen Dan Akuntansi, 2(1), 1267–1283.
Mardizal, J., Siahaan, J., Chaniago, H., Boleng-Destriani, G. M.-L. M., Zawawi-Febry, T. B. K.-A., Marani-Wahyu, N. A.-I. N., Tya, I. B.-M. A.-D., Okilanda, M. N.-W. D.-A., Al Ardha, S. W.-M. A., & Mustafa-Habibie, A. R.-P. S. (2022). Refleksi Pon Xx Dan Peparnas Xvi Papua. Jonni Mardizal.
Mazhar, S. A., Anjum, R., Anwar, A. I., & Khan, A. A. (2021). Methods of data collection: A fundamental tool of research. Journal of Integrated Community Health (ISSN 2319-9113), 10(1), 6–10.
Mutia, A. (n.d.). Potensi Besar Wisata Olahraga di Indonesia. https://katadata.co.id/ariayudhistira/analisisdata/618e00073e0b6/potensi-besar-wisata-olahraga-di-indonesia
Pasaribu, S. E. (2019). Pengaruh Motivasi, Kompetensi, Dan Lingkungan Kerja Terhadap Kinerja. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(1), 89–103.
Peng, J., Yang, X., Fu, S., & Huan, T.-C. T. C. (2023). Exploring the influence of tourists’ happiness on revisit intention in the context of Traditional Chinese Medicine cultural tourism. Tourism Management, 94, 104647.
Perić, M., & Tanković, A. (2021). Investigating the satisfaction of active event sport tourists. European Journal of Tourism Research, 28, 2806.
Pianda, D. (2018). Kinerja guru: kompetensi guru, motivasi kerja dan kepemimpinan kepala sekolah. CV Jejak (Jejak Publisher).
Rejón-Guardia, F., Rialp-Criado, J., & García-Sastre, M. A. (2023). The role of motivations and satisfaction in repeat participation in cycling tourism events. Journal of Outdoor Recreation and Tourism, 43, 100664.
Sapada, M. I. A. (2021). Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada Magic Cell Oppo Store Parepare. Jurnal Ilmiah Manajemen & Kewirausahaan, 8(1), 10–19.
Simbolon, A. M. Y., Dzakir, S., Alkaf, R., Supriadi, S., & Bashori, B. (2023). Hubungan Kualitas Pelayanan Jasa Pendidikan Dengankepuasan Santri Pondok Pesantren Almanaar Batuhampar. Produ: Prokurasi Edukasi Jurnal Manajemen Pendidikan Islam, 5(1).
Sugiyono, P. (2019). Metode Penelitian Kuantitatif Kualitatif dan R&D (D. Sutopo. S. Pd, MT, Ir. Bandung: Alfabeta.
Sukwika, T., & Nurlestari, A. J. (2024). Strategi Pengembangan Pariwisata Berkelanjutan Sebagai The City of Sport Tourism di Kabupaten Bogor. Eligible: Journal of Social Sciences, 3(1), 297–307.
Tebay, V. (2021). Perilaku organisasi. Deepublish.
Tong, J. (2019). Theories of Leadership and Church Management. Excelsis Deo: Jurnal Teologi, Misiologi, Dan Pendidikan, 3(1), 1–16.
Ubaidulloev, Z. (2018). Sport for peace: A new era of international cooperation and peace through sport. Asia-Pacific Review, 25(2), 104–126.
Ye, Y., Su, C.-H., Tsai, C.-H., & Hung, J.-L. (2020). Motivators of attendance at eco-friendly events. Journal of Convention & Event Tourism, 21(5), 417–437.
Ziakas, V. (2021). Event portfolio management: An emerging transdisciplinary field of theory and praxis. Tourism Management, 83, 104233.
Downloads
Published
How to Cite
License
Copyright (c) 2025 Ratih Anggraini, Rimba Zulkarnain Lingga, Dessy Aliandrina Aliandrina

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.